NACC News publishes information about the Nonprofit Academic Centers Council and its members. We invite you to contribute your news and encourage you to share this newsletter with colleagues, the nonprofit community, and all others you think might find it of interest.
NACC 2017 Membership Meeting
Representatives of NACC member institutions came together for their 2017 annual meeting in Grand Rapids, Michigan on Wednesday, November 15.
As is traditional, the meeting began with representatives sharing news about their programs. This exchange has been and will continue to be NACC’s signature: the generosity of nonprofit program directors, eager to help and learn from each other. Learning what works, what doesn’t, and what might be in the future.
Carol Brunt an interested visitor from the University of Wisconsin-Whitewater and Douglas Ihrke of the Helen Bader Institute for Nonprofit Management at the University of Wisconsin, Milwaukee.
This is Doug’s second year as a NACC Board member.
Erin Vokes, Executive Director of NACC giving her annual report and Richard Clerkin, Professor in the Department of Public Administration and Executive Director of the Institute for Nonprofits at NC State University.
Laura Deitrick of the Nonprofit Institute at the University of San Diego and Robbie Robichau, of the Institute for Public and Nonprofit Studies, Georgia Southern University.
Following introductions around the table and President Matt Hale’s welcome and report, Treasurer Will Brown clarified budget itemizations, and Dr. Stephen Lee, Professor of Voluntary Sector Management at the Cass Business School, City University of London, reviewed the recent restructuring of the board development and nominations process. Professor Lee stepped in for Paul Palmer, who is Chair of the board development committee. Professor Palmer, unable to be with us, asked Professor Lee to assume his role briefing members about the new board development policies, which Professor Lee generously did with good spirit and attention to detail.
Left to right: Angela Logan, St. Andre Bessette Director of Nonprofit Professional Development at the Mendoza College of Business, University of Notre Dame, and NACC’s Vice President for Membership; Professor Stephen Lee of the Cass Business School; and Will Brown, Professor and Director of the Nonprofit Management Program at the Bush School of Government and Public Service at Texas A&M University. Will holds the Mary Julia and George Jordan Professorship and serves as NACC’s Treasurer.
The Board of Directors election of new members by members was next on the schedule. Joining the Board are: (left to right) Peter Weber, Assistant Professor and Director of the Nonprofit Leadership Studies program at Murray State University. He holds a doctorate in philanthropic studies from the Indiana University Lilly Family School of Philanthropy as well as a Master's in history and a Master's in international studies in philanthropy and social innovation, both from the University of Bologna in Italy.
Heather Carpenter is Assistant Professor of Business and Nonprofit Management and Program Coordinator of the MA in Nonprofit Management in the School of Arts, Sciences and Business at Notre Dame Maryland University. She earned a Ph.D. in Leadership Studies with a Specialization in Nonprofit Leadership and Management from the University of San Diego and a Master of Management in Nonprofit Administration from North Park University in Chicago.
David W. Springer is Director of the RGK Center for Philanthropy and Community Service, a University Distinguished Teaching Professor, and a Fellow to the Sid Richardson Chair of Public Affairs in the LBJ School of Public Affairs at the University of Texas at Austin. He received his Ph.D. in social work from Florida State University. Professor Springer began his professional career as a clinical social worker in community and school-based settings with adolescents and their families.
During the break, Erin Vokes and Matt Hale prepared for the next items on the agenda, which included an accreditation update, discussion of future conferences, a presentation of and vote by members of the newly conceived by-laws, and a presentation of potential future administrative venues for NACC.
Renee Irvin, Associate Professor andDirector of the Master of Nonprofit Management Program; and Director of the Graduate Certificate in Nonprofit Management Program, School of Planning, Public Policy and Management at the University of Oregon; and, Pier Rogers, Director, Axelson Center for Nonprofit Management and Professor of Nonprofit Management at North Park University model the new NACC t-shirts they discovered in their tote bags. (available soon)
The NACC Reception
Professor Dave Renz, Midwest Center for Nonprofit Leadership, and Sylvia de Haas Phillips, Director of Bay Path University’s M.S. in Nonprofit Management and Philanthropy and the M.S. in Strategic Fundraising.
Will Brown, Texas A&M University;
Wes Lindahl, Professor and Dean, School of Business and Nonprofit Management, North Park University;
Dennis Young, Professor Emeriti, Georgia State University.
Nathan Grasse, Assistant Professor, School of Public Policy and Administration, Carlton University;
Elizabeth Searing, Assistant Professor of Public Administration and Policy at the Rockefeller College of Public Affairs and Policy, University at Albany SUNY.
NACC Thanks the Following Institutions and their Representatives for their Support of the 2017 Membership Meeting
- COFFEE SPONSORS ($250)
Texas A&M University, Bush School of Government & Public Service
University of Oregon
- LUNCH SPONSORS ($500)
Auburn University, Department of Political Science
Helen Bader Institute for Nonprofit Management, University of Wisconsin-Milwaukee
The University of Notre Dame, Mendoza College of Business
- RECEPTION SPONSORS ($750)
Seton Hall University, Center for Public Service
Texas A&M University, Bush School of Government & Public Service
- With general support from the University of Wisconsin-Whitewater.
Information about NACC’s progress with accreditation is available here.
The NACC bylaws adopted November 2017 can be found here.
Long-time NACC Supporter and Advocate, Professor David Renz receives the ARNOVA 2017 Distinguished Achievement and Leadership in Nonprofit and Voluntary Action Research Award
The award recognizes Professor Renz’s significant and sustained contributions to the field through research and leadership. His research focuses on the leadership and management of nonprofit and public service organizations with emphasis on governance, the leadership of organizational innovation and transformational change and organizational effectiveness.
David Renz is the Beth K. Smith/Missouri Chair in Nonprofit Leadership and the Director of the Midwest Center for Nonprofit Leadership, an education, research and outreach center of the Department of Public Affairs in the Henry W. Bloch School of Management at the University of Missouri-Kansas City.
In Professor Renz’s acceptance of the award he commented, “…the success I’ve experienced throughout my career reflects the good fortune of having an incredible network of colleagues, collaborators, and partners with whom to work. Many of you have studied and written of the power and significance of networks, so you know well that a large share of professional and career progress derives from the connections and relationships of networks – and that’s certainly been true for my career! “
Later in his acceptance, Dr. Renz said, “I think the next generation of nonprofit development is going to be fascinating, because the sector is going to change in significant ways as we address the implications of the redefinition of governmental functions and roles that currently is underway in the US and many other nations of the world.” He continued, “….We have competing tensions to address, and more are to come. Similar to many ethical conundrums, we’re increasingly going to be pushed to reconcile inconsistent competing “goods” and we need to be ready. We need to clarify where we stand and what we value as a professional community – to know what we stand for, clarify what is at stake as conditions change, be honest and reflective and work together as a community to do our best to serve authentically and openly.”
“Dave Renz is a long-time NACC member and steadfast participant in the field of nonprofit management and leadership. Dave is ever-ready to help and serve the nonprofit community. A review of his vita provides but a glimpse of all he does in the field. I’ve had the honor to work with Dave on a number of projects and initiatives. I remember an interaction a few years ago when he provided advice and perspective to the ARNOVA board. His analysis and insights were spot-on, and even more significant was his ability to share those perspectives with the board in an honest and genuine manner that garnered the respect of everyone in the room. He is a role model for me and I regularly seek his advice in research and work. We are lucky to have such good-natured, informed and generous colleague. I am happy to see that he has been honored in this way,” Will Brown. NACC congratulates Professor Renz and thanks him for his many contributions to the nonprofit field and the NACC organization.
Message from the President
NACC NEWS President’s Message November 2017
While it might be a bit of a cliché, I thought that since we are entering the end of the year season I might take a minute to look back at some of NACC’s accomplishments over the past couple of years. It wasn’t all that long ago that (if we are honest with ourselves) NACC was in trouble. It seemed back then like half the nonprofit/philanthropy world didn’t know what NACC was and the other half thought that NACC was about to die. I think we can all agree that today NACC is in a much better space.
I mentioned this at our recent member meeting in Grand Rapids but the list of NACC’s recent accomplishments bears repeating.
NACC Conferences: We have radically changed the structure and organization of the NACC conferences. Instead of a once-in-a-decade extravaganza, the NACC conference is now a solid every other year event. This is a much more sustainable and manageable model for NACC to follow. We have held three very successful conferences with hundreds of attendees.
Financial Stability: NACC members both big and small have stepped up with financial sponsorships and contributions that support our meetings, conferences and other activities. Because of these contributions NACC has a reasonable financial reserve which means that we have been able to try new projects and activities.
NACC: A Credit to the Field: Like the T-Shirts we made for the Grand Rapids member meeting (soon to be on sale to NACC members) NACC has thoughtfully developed a solid plan for becoming the accrediting body of the nonprofit and philanthropy world. From the first discussions of NACC accreditation in 2014 to the NACC Accreditation summit in 2015 to our vote to make it happen in 2017 we have all worked hard to make an accreditation process that will work for the nonprofit and philanthropy community. There is still much work to be done but we are on track to have the first accrediting cohort by the end of 2018.
Research Productivity and Partnership with JNEL: NACC members and non-members have enjoyed a fruitful partnership with the Journal of Nonprofit Education and Leadership on two special editions and we are in the midst of a third.
NU Lambda MU: NACC has created the first international honor society for students in nonprofit and philanthropy programs. This project has grown significantly since its founding just 4 years ago and we look forward to adding an undergraduate component to it in the coming years.
Growing up as an Organization: NACC started as an informal drinking club back in the day when Nonprofit centers were rare. While we maintain the informal collegiality and friendship of those days, NACC has developed new membership criteria, re-written our by-laws and operating procedures, expanded the membership of the board and codified procedures for filling those board slots. We have held two successful board strategic planning retreats and brought all of our financial reporting procedures into strict complaisance with the best practices we teach.
Outstanding NACC Staff: As we all know none of these good things would be possible without the amazing contributions of our NACC staff. Our executive director Erin Vokes is truly the gift that keeps on giving in more ways that I have space to list and the incomparable Linda Serra has turned the NACC Newsletter from literally nothing into a must read publication sent to over 1500 people around the globe. They are a joy to work with and I am so thankful to them both.
On behalf of the NACC board, I want to thank all of the NACC members and I literally mean all of the NACC members for contributing to this success. We wish everyone a very happy and joyous holiday season and blessed new year.
Associate Professor and
MPA Program Chair
Department of Political Science
and Public Affairs
Seton Hall University
Season’s Greetings from the Executive Director’s Desk,
Franklin D. Roosevelt once said, “Be sincere, Be brief, Be seated” and I plan to be all three as I compose my greeting this month.
It’s chilly here in Cleveland and we’ve already seen some snow as we approach the holiday season. But I’m reminded that NACC is an international organization, and I wonder how our diverse constituency of members and colleagues all over the globe will spend the remainder of the year. We might have different climates, we might celebrate different holidays, and we might use differing terminology to describe our field, but I know a common thread among all of us is our dedication to the nonprofit, nongovernmental, philanthropic, and voluntary sector. And hopefully we all get a little break this time of year to reflect on what we’ve accomplished in 2017, and what we hope to achieve in 2018!
I wish you all a restful and relaxing holiday season as we approach the new year, and as always, thanks for all you do in support of elevating our field.
On My Mind
Representatives of NACC Member Institutions Speak
NACC News offers brief articles contributed by representatives of member institutions. This column offers them an opportunity to present their thinking and begin an exchange of ideas about issues that affect the nonprofit sector. To continue a discussion on the topic presented in this column, please send your comment to Linda Serra at email@example.com.
Unpaid Internships: Exploitation or Opportunity?
The subject of unpaid internships is frequently on my mind. It is a controversial topic and it impacts both my students and the organizations with which I work.
As I watch the nonprofits and government agencies in our communities struggle to operate due to shrinking budgets and increased demand for services, I can appreciate the temptation. Wouldn’t we all love to have free labor to do the tasks that we don’t have the time to do?
Since I am responsible for our undergraduate field experience course and the placement of graduate research assistants in community placements, I get the calls all the time. Do you have a student who can create and implement a social media plan? Redesign our website? Evaluate our program? All for free?
While I have fabulous students who may be up to these challenges, our students have bills to pay. Our students are feeling the economic squeeze as well. Tuition costs are rising, their expenses are increasing, and it is becoming more and more difficult for them to finance their education. I fear that our community partners are looking for our students to be the “magic pill” to their financial challenges, at great expense to our students and we have been complicit in their exploitation.
I find myself conflicted. Our students need to gain experience that will prepare them for the workforce. In the current climate, paid opportunities to get this experience are limited. Not only do they need to apply what they learn in the classroom, they need to fulfill their field experience course requirement. Given that most students are doing their best to complete their degrees and develop their competitive edge in a challenging job market, what happens when a student has a great unpaid opportunity that will open doors? Both the organization and the student are in agreement on the terms. Who am I to challenge this arrangement? This is where it gets sticky. What about students who cannot afford to take an unpaid internship? Students work multiple jobs to meet their minimum expenses. Part-time students have full-time jobs and families to support. This is one more arena where power and privilege rule and students who most need the advantage of a quality field experience are least likely to get one.
Public opinion is clearly against the practice. A review of popular media articles is telling. The titles alone tell the story: “For Interns, All Work and No Payoff” (The New York Times, February 14, 2012); “Work is Work: Why Free Internships are Immoral” (The Atlantic, May 14, 2012); “Unpaid Internships: Bad for Students, Bad for Workers, Bad for Society” (The Atlantic, May 10,2012); “Generation i: Temporary, Unregulated, and Often Unpaid, the Internship has Become the Route to Professional Work” (The Economist, September 14, 2014). Incidentally, so is the Fair Labor Standards Act. The Department of Labor Fact Sheet #71: Internship Programs Under the Fair Labor Standards Act, notes that:
The following six criteria must be applied when making this determination:
1. The internship, even though it includes actual operation of the facilities of the employer, is similar to training which would be given in an educational environment;
2. The internship experience is for the benefit of the intern;
3. The intern does not displace regular employees, but works under close supervision of existing staff;
4. The employer that provides the training derives no immediate advantage from the activities of the intern; and on occasion its operations may actually be impeded;
5. The intern is not necessarily entitled to a job at the conclusion of the internship; and
6. The employer and the intern understand that the intern is not entitled to wages for the time spent in the internship.
So basically, if you use an intern to do your work (or the work that other employees could or should be doing), you need to pay him or her. However, if part of your work is guiding, teaching and mentoring an intern, you may not have to. It is worth noting that while the guidance specifies it is intended for “for profit” private sector internships, several sources caution that nonprofits and public sector entities should also use caution as the fact sheet is “mere guidance for the DOL” and may not protect nonprofits from FLSA suits. (The Unpaid Internship: Proceed with Caution, NonProfit Pro, February 15, 2016). While we may need to cite the fact sheet when we encourage our community partners to consider paying interns, I hope they eventually do it because it is the right thing to do not because they are concerned about the legal ramifications.
Until that time, I think it is our job to keep pushing them. After all, people value things for which they have paid and our students are worth the investment. They are smart, innovative and are the next generation of leaders ready to change the world. Unfortunately, in this particular instance, they are not in a position of power. They may feel they need to take any opportunity (paid or unpaid) in hopes that it will be the one that develops their skills or provides the network leading to their first “real” job. In thinking, reading and contemplating, I have come to the conclusion that the responsibility for changing the prevalence and practice of expecting students to work for free falls to us. We have the great responsibility and opportunity to advocate on behalf of our students and use whatever power, influence and network we have, individually and collectively, to speak up for fairly paid work experiences for all. I would love to hear what you think and what your experiences have been. Does your institution discourage unpaid internships? What has the result been? Please reach out to me with any suggested strategies on changing hearts and minds on this topic.
Signe C. Bell has been working with nonprofits and community organizations since 2010. She serves as Director of Nonprofit and Community Programs and Associate Policy Scientist with the Center for Community Research and Service at the University of Delaware. She is a Licensed Standards for Excellence® consultant and a BoardSource Certified Governance Trainer and directs the Nonprofit Management Certificate Course (NPMCC) at the University of Delaware. She works in partnership with the Delaware Alliance for Nonprofit Advancement (DANA) to provide consulting services to their members and serves as a resource consultant and writer for In Trust Center for Theological Schools.
Nu Lambda Mu
On November 4th, 2017 the Nu Lambda Mu Nonprofit Honor Society – Arizona State University Chapter was honored to induct 12 new members into the Fall 2017 class. The newly inducted members are:
- Charlaina Baker
- Michelle Bulriss (Spring 2017 inductee)
- Xiaojing Cao
- Suzanne Durkin-Bighorn
- Hira Ismail
- MacKenzie LeBeau
- Jiaqi Li
- Kathleen Moulder
- Stella O'Rourke
- Hallie Rexer
- Brittany Samples
- Fernanda Torres
- Mamie Winkelman
The international Nu Lambda Mu Nonprofit Honor Society was established in 2012 by the Nonprofit Academic Centers Council (NACC), to recognize graduate students dedicated to the study of nonprofit management, philanthropy, and social entrepreneurship and enterprise. Nu Lambda Mu seeks to recognize those who, as part of a degree or certificate program, have excelled in coursework and as a leader to others. By encouraging rigorous study in the field of public serving organizations, the Nu Lambda Mu Honor Society promotes the professionalization and ethical conduct of all who pursue careers of service.
This year NACC again broke all records for NLM inductees: We had a total of 239 for the calendar year 2017. Congratulations to our membership representatives and faculty who responded with enthusiasm and appreciation for the award’s purpose, which is to honor nonprofit graduate students who reach higher than many of their peers in their academic and volunteer quests.
Congratulations and Thank You.
Please take a moment to review the students who received the award. Their names are listed by institution at the end of this newsletter and by number in the following graph.
Angela Logan has accepted the St. Andre Bessette Director of Nonprofit Professional Development position. Angela joined the University of Notre Dame in the summer of 2013 as the Associate Director for Planning and Development for Nonprofit Professional Development. In 2015, she became the Associate Director for Operations for NPD. Angela has over 20 years of experience in higher education and philanthropy, working for small private colleges in the Midwest and serving as the Program Officer for Education at a small, private foundation in the Southeast.
Dr. Logan’s research focuses on the intersection of gender, race, and philanthropic leadership. A trained facilitator of Anti-Racism Study Circles, she also provides trainings on leadership, conflict resolution, stress and time management, and cultural sensitivity, both nationally and internationally, including to the IBM Research Global Internship Program in Beijing, China, and at the Young African Leadership Initiative Regional Leadership Centers in Nairobi, Kenya and Accra, Ghana. She has a movie credit to her name, appearing in the documentary The Business of Good: Young Africa Rising. She is a 25-year member of Alpha Kappa Alpha Sorority, Incorporated, Vice President of the South Bend Area (IN) Chapter of The Links, Incorporated and a sustaining member of the Charity League, an affiliate of the Association of Junior Leagues International. She is also an active member of South Bend City Church, where she serves as the Liturgist. She is Vice President for Membership on the NACC Board of Directors.
Angela has taken courses through the Duke University Nonprofit Management Program, and The Grantmaking School at Grand Valley State University. Angela holds a B.A. in Communication from the University of Toledo, a Master of Business and Organizational Leadership from Defiance College, and is the first African American woman to earn a Ph.D. in Philanthropic Studies from the Indiana University Lilly Family School of Philanthropy.
David Springer announces: The RGK Center is excited to launch our new website: https://rgkcenter.org/. Take a look. The site opens with Policy, Politics, and People and a profile of an alum, Monica Bosquez. Their tag line is Preparing the next generation of nonprofit and philanthropic leaders through graduate education and research.
North Carolina State Institute for Nonprofit News: Every year students from around the world come together to meet at the Clinton Global Initiative University. Over 1,000 students from 80 countries descended on Boston for an October weekend to learn how to become more effective world change makers. Each student team that goes to CGI U has made a commitment in one of five focus areas: Education, Environment and Climate Change, Peace and Human Rights, Poverty Alleviation, or Public Health. Over the course of their next academic year, those students will take what they learn at CGI U to go back into their community and complete their commitments.
NC State Institute for Nonprofits partnered with the NC State Office of Outreach and Engagement and the Southeast Raleigh Innovation Challenge to host this fall’s COMx event, which occurred on Thursday November 2nd.The theme of this event was “Finding Partners to Launch or Scale Your Venture.” For this COMx installation, we sought to highlight the work of the participants and finalists of the Southeast Raleigh Innovation Challenge. The Challenge was designed to connect community residents, small businesses, nonprofits, faith-based groups, youth and other organizations to identify solutions to community challenges in southeast Raleigh that are innovative yet practical.
Philanthropy Journal, a program of NC State's Institute for Nonprofits, is engaging Nonprofit and Voluntary Sector Quarterly (NVSQ) in an emerging project to translate academic research for a practitioner audience. The first effort from that relationship was recently published by Philanthropy Journal, "Can Philanthropy Be Taught?"
Seattle University Nonprofit Leadership faculty,
Elizabeth Dale, received the 2017 Emerging Scholar award from the Association for Research on Nonprofit and Voluntary Action (ARNOVA). In addition, the paper written by Elizabeth and her colleagues from IUPUI, “Giving to Women and Girls: An Unexamined Field of Philanthropy,” was selected for the Best 2016 ARNOVA Conference Paper Award.
Accreditation Launch Director
Nonprofit Academic Centers Council
Job Type: Temporary, part-time
Start date: January 15, 2018.
The Nonprofit Academic Centers Council (http://www.nonprofit-academic-centers-council.org/) invites applications for the key orchestrator of the launch of a new accreditation system for universities with degree programs (both undergraduate and graduate level) in nonprofit and philanthropy management/studies. The Launch Director is hired and supervised by the NACC Board of Directors, in consultation with NACC membership.
The Launch Director:
- Sets up a bookkeeping/billing system with a fiscal agent
- Writes a manual for the Accreditation Coordinator
- Recruits, hires, and supervises the Accreditation Coordinator, in consultation with the NACC board and membership
- Writes a manual for the External Review Board members
- Recruits and selects External Review Board members, in consultation with the NACC Board and membership
- Trains the Accreditation Coordinator and External Review Board members in 2018
- Selects and/or reviews the purchases of supplies
- Supervises the development of a website
- Monitors the process and coordinates with NACC.
Required: Graduate degree and programmatic experience in higher education. Excellent writing skills. Ability to direct complicated projects to successful outcomes in a timely manner.
Preferred: Experience with teaching, research, and/or administration of university-based nonprofit/philanthropy program. Actively engaged as a faculty member, faculty emeritus, or administrator of a university. Experienced in or familiar with accreditation processes. Familiarity with NACC as an organization and its functions.
The position pays $10,000 in 2018 and $5,000 in both 2019 and 2020, depending on satisfactory performance.
A core value in NACC is respect for individuality and diversity, as we recognize that such a commitment will enhance excellence in our members’ educational and research missions. Therefore we seek candidates who will help create an accreditation environment supporting an inclusive environment with respect to race, culture, (dis)ability, gender, sexuality, religion, or other aspects of human diversity. We actively encourage applications from underrepresented minority candidates.
Submit the following by email in a combined single PDF:
1) cover letter describing your interest in the position
2) your resume, and
3) contact information for three references.
The deadline to apply for this position is December 1, 2017.
Review of applications will conclude on December 15, 2017. The position will commence on January 15, 2018.
Applications should be sent to Matthew Hale, Chair, Launch Director Search Committee.
By email: firstname.lastname@example.org
Or by mail:
Seton Hall University
Center for Public Service
Attn: Matthew Hale
400 S. Orange Avenue
Jubilee Hall, 5th Floor
South Orange, NJ 07079-2691
Congratulations to our Fall 2017 Members of the Nu Lambda Mu International Honor Society
Arizona State University
Maria Fernanda Torres
Bay Path University
Mirangeles Davis Dooley
Oscar Walter Guerra Jr.
Case Western Reserve University
Cleveland State University
Tiffany France Duffy
Kinga Zsofia Horvath
Louisiana State University – Shreveport
La Ruchala Murphy
Metropolitan State University
North Park University
Lisa Tosti Sauro
Notre Dame of Maryland University
Texas A&M University
The New School
Ana Carla Costa
University of Central Florida
University of Connecticut
University of Notre Dame
Juliet Casey Buckstaff
University of Oregon
University of San Diego
University of Wisconsin – Milwaukee
Looking for a job in a nonprofit academic institution? Go to the Job Opportunities tab on the NACC website for the latest job postings from NACC institutional members.
Please, members, take note: job postings can be added to NACC News and posted on the NACC website. This is a free service and exclusive to members. Email a link to the job posting along with a brief description of the position to Linda Serra.
Do you have news or event notices to share? Please send to Linda Serra.
If you no longer wish to receive NACC News, please send an email to Linda Serra with your email address and the words “unsubscribe NACC News” in the subject line.
Linda Serra, Editor, email@example.com. Nonprofit Academic Centers Council, 2121 Euclid Avenue, UR120, Cleveland, OH 44155